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Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your payment choice for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

Order Shipment:

We will ship your purchase within five business days from the date of your order. We will send your tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@chicwallpaperboutique.com.

 

Damages:

Please inspect the packaging of your item(s) when they arrive.  If you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to returns@chicwallpaperboutique and we will process an insurance claim on your behalf.